Lightsail EU-north-1(Stockholm) - Error GetInstances

Question

Hi
It's been more than 3 days it's showing the error while I open the lightsail from the management console. And it's showing "We are having trouble with your disk, we are fixing this, try again later". But no answe from AWS or they are fixing it. EVen i can't see the instance that i can delete. 
But AWS is counting the bills for very resource of those instances in Stockholm for the last 3/4 days and it's counting.

I have other lightsail instances in frankfurt that is running good.
do you have any idea how to fix that or please guide and help?

takahash · Answer

Hi. AWS says they will not charge error disk, so if you were charged you can ask a refund to AWS Support.
>  You are not billed for disks with a status of error.

https://lightsail.aws.amazon.com/ls/docs/en_us/articles/troubleshooting-block-storage-disk-issues

Here is how to ask refund.

https://repost.aws/questions/QUmyfGLxZtQYamc-A0VbfCjw/how-to-ask-for-a-refund

And to fix your server in stockholm, if you have snapshot of broken instance, you can restore from that. If not, create snapshot from instance in frankfult and copy to stockholm and restore seems well.

https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-copying-snapshots-from-one-region-to-another

Lightsail EU-north-1(Stockholm) - Error GetInstances

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