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Based on the error message, for the files that were not labeled due to the task failure, have the workers been able to view those files for labeling ? Still on the same files, did you notice any correlation with file size or perhaps encoding ?
answered 2 years ago
Workers were able to view and label those files, size doesn't seem to matter as both long and short documents sometimes succeded and sometimes failed. As for the encoding, that was my first guess, but I can't find any pattern or clue as to where the problem could be. For instance this document failed "doc_id\u003d36028\nanafilassi da ibuprofene" while this one "doc_id\u003d4962523\nreazione anafilattica di ndd" was accepted.
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Hello, could you provide more context of the labeling job that is failing ? Like who are the workers (internal team, third-party workers, Mechanical Turk) performing the labeling job and what customizations have been done
Hi! I have four workers in a private team, only one of which is currently active and there is no issues on their side. I have made no customizations. I don't know if this helps... Thanks!