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After production activation, all emails sent were in "Transient bounces" status. How to resolve this issue?

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We have 2 aws SES accounts. After we activated the second SES account in production mode, all the emails sent through this account were in "Transient bounces" mode. The exact same emails can be sent from the first SES account. Did we miss any configuration? Or there is something else to be done? BTW, these emails are all sent to gmail, but in different date and time. Thanks

Topics
Front-End Web & MobileBusiness Applications
Tags
Amazon Simple Email Service
Language
English

asked 3 years ago388 views

1 Answer
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Please explain more about your configuration in regards to domain identities and configuration sets. Or open a support case for troubleshooting assistance.

Subscribe to the event notifications to get a copy of the bounce messages to obtain more details. https://docs.aws.amazon.com/ses/latest/dg/monitor-using-event-publishing.html

AWS

answered 3 years ago

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