Could not load identity providers error in Login to AWS Skill Builder

I'm sorry to hear you're experiencing difficulties logging into AWS Skill Builder. Based on your screenshot showing a "Could not load identity providers" error, this appears to be a known issue that several users have encountered.

Here are some troubleshooting steps you can try:

1. Clear your browser cache and cookies (I see you've already tried this)
2. Try accessing AWS Skill Builder using your browser's incognito or private mode
3. Attempt to log in from a different network if possible
4. Verify that you're using the correct login credentials - note that AWS Skill Builder uses AWS Builder ID credentials, which may be different from your AWS Console credentials
5. Check that your device's date and time settings are correct, as this can sometimes cause authentication issues
6. If you're using Multi-Factor Authentication (MFA), ensure your MFA device is working correctly

It's important to note that AWS Skill Builder credentials are typically your Amazon.com account credentials (the ones you use for shopping on Amazon), not your AWS management console credentials. This is a common point of confusion.

If you continue to experience this issue after trying these steps, you may need to contact our [Training and Certification team](https://support.aws.amazon.com/#/contacts/aws-training) directly. Some users have reported that AWS Skill Builder has experienced technical problems with account creation and logins, and the support team may need to address issues specific to your account.

As a last resort, some users have found success by creating a new account, though this would mean losing your previous progress.
  

Sources
Can't login to skill builder | AWS re:Post
Not able to login skill builder since Sep'24 | AWS re:Post
I still can't login AWS Skill Builder | AWS re:Post
Amazon Login not working for AWS Skill Builder | AWS re:Post