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Elastic IP addresses could not be released

0

I have an IP address I want to release but each time I try to do this I get an error:

"Elastic IP addresses could not be released. 52.76..: The address with allocation id [eipalloc-c82d2***] cannot be released because it is locked to your account. Please contact AWS Support to unlock it."

How do I contact AWS Support to unlock this IP for me?

Topics
Compute
Tags
Amazon EC2
Language
English
asked 2 years ago413 views
2 Answers
3
Accepted Answer

Did you try to release ip address from VPC console instead of EC2 console. Try that if not done already.

Otherwise, login to your AWS account, use this link to put a request mentioning region name.

AWS
EXPERT
answered 2 years ago
EXPERT
reviewed a year ago
  • RobertS
    2 years ago

    I tried releasing it from the the VPC Console.... same error. Will try via the form you suggest. Thanks.

  • secondabhi_aws EXPERT
    2 years ago

    Sure, you should be able to get it released with the help of support, it may not be immediate but should reflect within 24-48 hours.

1

You can try to fill in this form : https://support.console.aws.amazon.com/support/contacts?#/rdns-limits, assuming you already tried to release it from vpc console (not the EC2 one).

EXPERT
answered 2 years ago
EXPERT
reviewed a year ago
  • RobertS
    2 years ago

    I tried releasing it from the the VPC Console.... same error. Will try via the form you suggest. Thanks.

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