Amazon SES domain verification stuck in "pending" status with Muumuu Domain DNS

Question

Hello,  
I am trying to verify my domain (example.com) in Amazon SES, but the domain status has been stuck in "pending verification" for more than 24 hours.

Details:  
- DNS provider: Muumuu Domain (Japan)  
- Added the required CNAME records for DKIM (3 records) and TXT records for SPF/DMARC  
- Used `dig +short` to confirm that the CNAME records are resolving correctly to amazonses.com  
- Email addresses (e.g. info@example.com) were successfully verified  
- However, the domain itself still shows "pending verification" in the SES console

Has anyone experienced a similar issue with Muumuu Domain DNS?  
Do I need to make any additional configuration changes for SES domain verification to complete?

Thank you for your help.

Manoj Kengudelu · Answer

Standard wait time for DNS changes typically propagate within 48 hours and SES automatically checks for DNS records periodically. Since you've already waited 24+ hours and can confirm the CNAME records are resolving correctly with dig +short, the issue is likely not propagation delay.

Verify the exact CNAME format:

```
# Check all your SES CNAME records
dig _amazonses.example.com CNAME +short
dig [selector]._domainkey.example.com CNAME +short
```

```
# Use AWS's DNS servers directly
dig @ns-1.awsdns.com _amazonses.example.com CNAME +short
```

OR
Sometimes for few domain it requires entering CNAME records WITHOUT the domain suffix. For example:

Name field: Enter just _amazonses (not _amazonses.example.com)
Value field: Enter the full AWS value as provided
If the records are resolving correctly via dig but SES still shows pending, this is likely a SES-side verification issue rather than a DNS problem.

Amazon SES domain verification stuck in "pending" status with Muumuu Domain DNS

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