After a year or two with Lightsail, my site was down today

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In the Lightsail console, it shows Unknown for status and trying to stop it doesn't seem to be working. The AWS dashboard shows Lightsail services are all green. Yeah, I don't think so. Trying to stop it again I get an Error dialog saying cannot stop an instance in transition!?!?!?!!?!?!?!?!!!?!!?!??!?!?!?!?!?!?!?

I might be headed back to Linode. This is service from a multi-billion dollar company?

I used my snapshot, had to update a few files that the super smart cloud config blindly overwrites in its wisdom.

Edited by: smoothSailing on Apr 12, 2019 6:33 PM

Edited by: smoothSailing on Apr 12, 2019 7:39 PM

Edited by: smoothSailing on Apr 12, 2019 9:35 PM

asked 4 years ago15 views
3 Answers
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Shopping for a new provider.

answered 4 years ago
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DELETE

answered 4 years ago
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Hello,

Thanks for using Lightsail and we are sorry for what you met...

From our record, there is only one instance up and running in 'us-east-2', which was created at Apr. 12, 2019. Do you still meet problem with Lightsail? You can contact customer support and cut us a customer ticket so that we can provide more supports. We can provide more personal and detailed info in customer ticket :)

Best,
Yiran

answered 4 years ago

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