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Hi Xtro.
A few things to verify:
- Is your instance in a public subnet?
- Does your instance have a public IP?
- Are the subnet NACLs allowing traffic (inbound and outbound) on port 3389?
More details about connecting to the instance are in the documentation.
I hope this helps.
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I don't know about subnets yet. Let me see if I can find related settings.