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Hello.
The AWS root user signs in using an email address and password.
If you want to sign in as the root user, you can do so using the email address associated with your AWS account.
https://docs.aws.amazon.com/signin/latest/userguide/introduction-to-root-user-sign-in-tutorial.html
If you are unable to sign in using your email address and password, I recommend contacting AWS via the URL below.
https://support.aws.amazon.com/#/contacts/one-support?formId=contactUs
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