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QuickSight "Manage QuickSight" option disappears

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New problem that is affecting users with Admin access.

The "Manage QuickSight" option disappears from time to time, and the only way to make it appear again is refreshing the browser page.

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asked 9 days ago14 views
1 Answer
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I apologize, but I don't have specific information about the "Manage QuickSight" option disappearing intermittently for users with Admin access. This issue is not mentioned in the provided sources.

However, I can provide some general troubleshooting steps that might help:

  1. Ensure that you are indeed logged in with an account that has QuickSight administrator privileges. The "Manage QuickSight" option should be available to users in the ADMIN QuickSight group.

  2. Check if your browser is up-to-date and compatible with QuickSight. Sometimes, browser-related issues can cause interface elements to disappear.

  3. Clear your browser cache and cookies, then try logging in again.

  4. If the issue persists, it might be worth contacting AWS support, as this could be a bug or a temporary service issue.

  5. In the meantime, as you've noticed, refreshing the browser page seems to temporarily resolve the issue. While not ideal, this can serve as a workaround until a permanent solution is found.

If this problem is affecting multiple users and persists after trying these steps, it would be best to report it to AWS support for further investigation.
Sources
Managing Amazon QuickSight - Amazon QuickSight

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answered 9 days ago
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reviewed 9 days ago

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