File gateway connection to AD


I am trying to connect file gateway to my active directory. It keeps on bringing me this error "Active directory settings could not be saved" And on bottom of page it says "The domain information in active direcotry settings could not be updated. Please try again" It keeps on join in progress in status but doesn't connect.

asked 2 years ago425 views
1 Answer

Hi, it seems that you are having issues joining file gateway to your Active Directory domain. I would suggest checking the current Active Directory domain status on the gateway from here or using this command. If you see an error message, I would recommend following this troubleshooting guide to resolve the error.

profile pictureAWS
answered 2 years ago

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