Textract not accessible – account already verified

Based on your description, this issue is likely related to IAM permissions rather than account verification. Even with a verified and active account (including free tier), you need proper IAM permissions to access Amazon Textract.

The error message redirecting you to "complete registration" can be misleading when the actual issue is missing permissions. To resolve this:

1. Check if your IAM user has the appropriate permissions for Textract operations
2. Attach a policy to your IAM user that allows Textract actions, particularly the "textract:DetectDocumentText" permission

Here's an example IAM policy you could attach:

{
"Version": "2012-10-17",
"Statement": [
{
"Effect": "Allow",
"Action": [
"textract:DetectDocumentText"
],
"Resource": "*"
}
]
}

After updating your IAM permissions, you should be able to access the Textract console and API without being redirected to the account setup page. This same issue can occur with other AI/ML services like Amazon Comprehend, where proper IAM permissions are required regardless of account verification status.
Sources
Can’t access Amazon Textract — redirected to “Complete your account setup” even with active free tier | AWS re:Post
Access to Textract on Free Version | AWS re:Post
Not authorized to perform textract:DetectDocument | AWS re:Post
unable to access amazon comprehend and other services | AWS re:Post

i tried attaching I AM policy still not working