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IMAP settings for WorkMail

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I had to add an SMTP user in Identity and Access Management (IAM) so I could authenticate SMTP hosts with AWS WorkMail accounts.

How do I get IMAP to work with AWS WorkMail?

I need the below info but can't find it under SES. IMAP Host imap... IMAP Port 993? Security SSL, TLS, None?

Tried a Google search and found the below but no actual info on how to get IMAP setup for mailboxes.

https://docs.aws.amazon.com/workmail/latest/userguide/using_IMAP.html

Appreciate the input!

Thanks.

2 Answers
2
Accepted Answer

The link that you reference provides the information that you are asking for:

Protocol: IMAPS

Port: 993

Secure connection: Select Required and SSL

Type of authentication: PLAIN

Incoming username: Email address associated with your Amazon WorkMail account

Incoming password: Your password

Incoming server
US West (Oregon) --> imap.mail.us-west-2.awsapps.com
US East (N. Virginia) --> imap.mail.us-east-1.awsapps.com
Europe (Ireland) -->imap.mail.eu-west-1.awsapps.com

AWS
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answered 2 years ago
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reviewed 2 years ago
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reviewed 2 years ago
  • Thanks for the input - added that but got the below error.

    SMTP Connection failure. Error - Invalid login: 535 Authentication credentials invalid

    I am making sure credentials are correctly used - account is setup under WorkMail users with right password - making sure also correct region is used for both SMTP and IMAP - what is required so I can connect from mailboxes on AWS WorkMail to an external app?

    Thanks.

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Got it working - username has to include @domain.com - this made it work thinking that only the username was enough - all good with this - thank you!

answered 2 years ago

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