Unexpected Bill

Also, for future in order to avoid getting into this situation, please setup budgets and alerts so that you get notified if some of the resources were left running and ended up stacking up huge bills. Refer to below link on how to do that. https://docs.aws.amazon.com/cost-management/latest/userguide/budgets-create.html

With budgets setup, you can be proactive vs reactive.

Also this forum is more of a user forum and not a support centre where someone will actually work on your issue to resolve your pending invoice. Like other folks mentioned, you may want to create a ticket with support and work with them.

Hope this helps

-Neeraj

You have to login AWS console and then go to support center, open a support case under Account&Billing category. Support team will guide you how to stop unexpected billing. https://support.console.aws.amazon.com/support/

I am using aws as learning. But i have no knowledge about billing. suddenly i saw aws billing dashboard Amount charge please remove this amount because i am a student. I have no money to pay this amount

Request to reverse my account EC2 surprise charges during free trail. There is still an ongoing tiny invisible reoccurring charge, I could not find an easy option to turn off. I do have to keep the account to actively use it as completely free tier to access available services with out any surprises. Request help.

All services set up by previous developers were terminated, but they were still being charged. I've never used it before, so please refund it. I haven't used it since June 23. You can check the log.

I have been changed for $3.03 from last one year. I m not using AWS from last one year but every month I have been charged. i do not know why i have been charged

Subject: Request for first-time billing refund (Free Tier accidental usage)

Message:

Hello AWS Support Team,

I’m new to AWS and recently created a Free Tier account. While experimenting with Elastic Beanstalk, EC2, and RDS/Aurora, I accidentally incurred charges of approximately ₹384.87 plus $0.40 USD (for an unused Elastic IP) because I wasn’t aware that Aurora isn’t covered by the Free Tier and that unattached Elastic IPs are billable.

I have now taken the following corrective actions to stop all ongoing charges:

Terminated all EC2 instances.

Released the Elastic IP.

Deleted the Aurora/RDS resources and confirmed there are no active DB instances or snapshots in any region.

Verified there are no remaining running services.

This was an honest first-time mistake. I kindly request a one-time courtesy refund or credit for the ₹384.87 and the $0.40 USD that were billed.

Thank you for your understanding and help.

Best regards, Harsh Siddhapura AWS Account ID: 059006397780

Hello AWS Support Team,

I observed unexpected charges related to Amazon EKS on my account. This account was used solely for learning and practice purposes. I unintentionally left an EKS cluster running, not realizing that control plane and extended support incur hourly charges even when idle.

I have deleted the EKS cluster a month back itself and all associated resources and have set up billing alerts to avoid this in the future.

I kindly request a one-time courtesy full waiver or credit for these charges, as this was an unintentional learning mistake.

Thank you for your understanding.

You will need to open a support case via the console: https://support.console.aws.amazon.com/support/home#/case/create.

I would also recommend that you will check in the bill to see where the charges are coming from and stop the relevant services.