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Amazon Bedrock console errors: “Invalid model identifier” & “ValidationException: Operation not allowed”

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I am experiencing errors in the Amazon Bedrock console (dashboard and playground): • Dashboard: “The provided model identifier is invalid” • Playground: “ValidationException: Operation not allowed”

Details: • Regions tested: ap-south-1 (Mumbai) and us-east-1 (N. Virginia) • Accounts tested: SSO admin role with AdministratorAccess, and the root user → same errors in both cases • CLI check: aws bedrock list-foundation-models works in both regions and lists available models • IAM check: Not an issue (AdministratorAccess and root tested) • Past usage: Bedrock console worked fine for me a few months ago

Question: • Is this a known console/UI issue in Bedrock? • Are there any workarounds to use the playground/dashboard while this persists?

Troubleshooting already done: • Tested across two regions and multiple accounts • Confirmed models list correctly via CLI • Errors appear only in console, not in CLI

Dashboard Playground

  • Hello I am facing the same issue. Is this issue resolved for you?

    Thanks

  • Same here in eu-west-1, fresh account

  • In my case it turned out my new (2 days old) account was not allowed to spin models in EU, my other older accounts did not have that issue

  • I have this same issue. When told to find model in catalog and open in playground, I still get the same error. I've tried this with many models. I cannot enable model access since that page has been retired. I've verified that my IAM user has full admin rights and there are no SCPs in place. Please help.

asked 10 months ago520 views

2 Answers
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I started my AWS account 1 day before they retired the model access page. I enabled 4 models and all of them worked fine till the next day. Since they retired that page, none of the models including the 4 I had already enabled and used work successfully work. I get the same Playground error: “ValidationException: Operation not allowed”.

answered 9 months ago

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The errors you're experiencing in the Amazon Bedrock console are likely related to model access permissions rather than a console/UI issue. Even though you can list foundation models via CLI and have administrator access, you still need to explicitly request and be granted access to specific foundation models before you can use them in the console.

Here's what's happening and how to fix it:

  1. Model Access Requirement: Amazon Bedrock requires explicit model access to be granted before you can use foundation models, even with administrator or root privileges. This is a deliberate access control mechanism.

  2. How to Request Access:

  • Navigate to the Amazon Bedrock console
  • Go to "Model access" under Bedrock configurations in the left navigation pane
  • Choose "Modify model access"
  • Select the specific models you want to use
  • Review the terms and submit your request
  1. Region Considerations: Make sure you're requesting access to models in the specific region you want to use them in. Not all models are available in every region, so you'll need to check availability for both ap-south-1 and us-east-1.

  2. Approval Process: After requesting access, there may be a waiting period for approval. Some models might have additional requirements or eligibility criteria.

  3. Workaround: Until you have model access granted, you can continue to use the CLI for operations that don't require direct model invocation. However, to use the playground or dashboard features, you'll need to complete the model access request process.

The "Invalid model identifier" and "ValidationException: Operation not allowed" errors are typical indicators that you're trying to access models that you haven't been granted permission to use, even though you can see them listed in the CLI.
Sources
"Invalid Model Identifier Error in Amazon Bedrock and Unable to Request Specific Models" | AWS re:Post
The provided model identifier is invalid | AWS re:Post
Why am I getting "The provided model identifier is invalid" | AWS re:Post
Resolve errors when I fine-tune models on Amazon Bedrock | AWS re:Post

answered 10 months ago

  • https://eu-west-1.console.aws.amazon.com/bedrock/home?region=eu-west-1#/modelaccess

    Model access page has been retired Access to all serverless foundation models are now automatically enabled for your AWS account. You no longer need to manually request or enable model access through this page. Use IAM policies and Service Control Policies to restrict model access as needed.

    To get started, simply select a model from the Model catalog and open it it in the playground. Note that for Anthropic models, some first-time users may need to submit use case details before they can access the model. Review our documentation for the complete list of available models.

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