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Amazon Q is charging me and i didn't launch it.

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I have not launched Amazon Q in my console but still received a bill. On inquiring they are saying you may launch this service. I have checked everywhere and found I have never used Amazon Q nor it is in my list of services. I fear, the charges still incur next month if I do not do anything to solve it. Help me to find out how to remove the services, I did not find the option to unsubscribe because I have not subscribed to it. Still, the system is incurring the charges.

2 Answers
2
Accepted Answer

Thank you for sharing the image.
As you can see in the image below, Amazon Q Business charges are being incurred in the Northern Virginia region.
So, open the Amazon Q Business console in the Northern Virginia region.
If you open the Amazon Q Business console and cancel your subscription by following the steps in the document below, you will no longer be charged for Amazon Q Business.
https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/manage-user-subscriptions.html#delete-user-subscriptions

The Amazon Q Business console can be opened from the URL below.
https://us-east-1.console.aws.amazon.com/amazonq/business/welcome?region=us-east-1

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EXPERT
answered a year ago
EXPERT
reviewed a year ago
  • Thanks. I did not find the unsubscribe button but I found the application created by me. I have deleted the application in Amazon Q business, N.virginia. Does that do the work?

  • Since it is an index fee, I think it is probably okay if the application can be deleted.

1

Hello.

What exactly am I being charged for on Amazon Q?
Amazon Q has several functions, so it's difficult to give advice unless you can identify which of them is being billed.
https://aws.amazon.com/q/business/pricing/?nc1=h_ls
https://aws.amazon.com/q/developer/pricing/?nc1=h_ls

For example, is it possible to share a screenshot of the invoice screen?

EXPERT
answered a year ago
EXPERT
reviewed a year ago

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