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Additional verification required to request certificates

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I'm trying to create a new certificate but am getting a failed error saying "Additional verification required to request certificates for one or more domain names in this request".

Clicking the learn more link, it says if the domain is in the top 1000 Alexa websites and using email verification, and I need to contact support or post in this forum (however it links to the old AWS forum). However I doubt this domain is a top 1000 domain, and I'm using DNS verification.

Can I get some help sorting this out. I've created a certificate using a different CA for the site and imported it to get by, but I'd rather use AWS for the cert so it auto renewals.

Thanks, Matt.

1 Answer
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Hi There,

I understand that you are trying to create a new certificate but are getting a failed error saying "Additional verification required to request certificates for one or more domain names in this request".

Please note there are two ways this error could come up.

  1. When the certificate contains a domain that ranks within the Alexa top 1000 websites.[1]
  2. Or as of March 10, 2022 ACM has restrictions to issue new certificates until further notice for the following domains:

.RU, .BY, Бел - Belarus, Рф - Russian Federation, .moscow, .москва - Moscow, .SU - Soviet Union, (http://ru.com/) .RU.COM, .РУС, .RU.NET

Please note that All Amazon certificates for these domains will remain functional until expiration, but will not be renewable and no new certificates from these domains will be issued. The only workaround that would work in your scenario would be to obtain a certificate from a third party that can issue a certificate for your domain, and import the certificate into ACM [2]

I trust the above information is helpful to you.

=========References=========

[1] https://docs.aws.amazon.com/acm/latest/userguide/troubleshooting-failed.html#failed-additional-verification-required

[2] https://docs.aws.amazon.com/acm/latest/userguide/import-certificate.html

Please note that I personally value your feedback, please accept this answer if you find it helpful to you.

answered 3 months ago

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