SES: getting an unverified error on a verified email/domain

Question

Hi,

We are using a mail service and getting the following error when sending. The region is set, the email and domain are verified, and yet this is the error we get:

"SimpleEmailService::SetIdentityNotificationTopic(): Sender - InvalidParameterValue: Identity X is invalid. Must be a verified email address or domain."

The identities, email, and domain are verified, and we can send test emails from SES.
Production Access is Granted.
The region is set in the mail sender.

This response from SES is the only error we can see in the logs.

weinsran · Answer

This error could apply to the "From", "Source", "Sender", or "Return-Path" address.

In Amazon SES, sender reputation refers to the credibility and trustworthiness of the email sender as perceived by email providers and spam filters. It is a measure of how likely your emails are to be considered legitimate and delivered successfully to the recipients' inboxes.

This document describes best-practices for [Maintaining a positive sender reputation](https://docs.aws.amazon.com/ses/latest/dg/tips-and-best-practices.html).

[This topic reviews the types of email sending-specific errors that you may encounter when you send an email through Amazon SES. If you try to send an email through Amazon SES and the call to Amazon SES fails, Amazon SES returns an error message to your application and does not send the email. The way that you observe this error message depends on the way that you call Amazon SES.](https://docs.aws.amazon.com/ses/latest/dg/troubleshoot-error-messages.html)

SES: getting an unverified error on a verified email/domain

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