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It seems that you are experiencing an issue with Amazon SES bounce notifications not being delivered to your designated email group address. While your personal work email (myname@example.com) receives the bounce notifications correctly, the group email address (mygroup@example.com) does not receive them. To troubleshoot this issue, here are a few steps you can take:
- Verify the email group setup: Double-check that the group email address (mygroup@example.com) is correctly set up as a Verified Identity in Amazon SES. Ensure that the "Email feedback forwarding" option is enabled for this address.
- Check spam filters and quarantined messages: Verify if the bounce notifications are being filtered as spam or quarantined by any spam filters or email security systems. Check the spam or quarantine folders of the group email account to see if the bounce notifications are being redirected there.
- Review Google Group settings: Ensure that the Google Group settings allow external emails and that there are no specific filters or rules set up that might be affecting the delivery of bounce notifications. You can review the settings and configurations of the Google Group to ensure that it is configured to receive external emails.
answered 10 months ago
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I did some experiments and indeed the message from MAILER-DAEMON@amazonses.com contains weird Return-Path: <> header that perhaps is treated as invalid by Google Group.
It is still accepted by regular gmail account but initially marked as a spam. I am not pretty sure but Auto-Submitted: auto-generated header is worth adding too.
answered a month ago
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Thanks for your thorough answer, Vikahsh. I had, in fact, checked all of those things before posting. Today I contacted Google support on the topic, they did help me to see that there is a technical "problem" with the email headers being sent which is causing Google Groups to reject the email. So no problems with the settings I can change, the only things that could fix are 1) Google Groups to be more relaxed and let emails lacking "Sender" or "Return-Path" to be accepted (which isn't going to happen) or 2) Amazon SES changes the bounce email headers to include a "Sender" or "Return-Path".