Number of telephone lines that inbound calls simultaneously

Question

I want to know the telephone lines that inbound calls simultaneously.(outbound calls too)  
Does anyone know?  
  
Thank you.  
kenji

DanBloy · Answer

Hi Kenji,  
  
No worries at all... Amazon Connect has "service limits", the concurrent calls by default is 100. This can be increased by raising a Service Limit Increase request  
  
See here for detsils: https://docs.aws.amazon.com/general/latest/gr/aws_service_limits.html#limits_amazon_connect  
  
Thanks  
Dan

kenji142001 · Answer

Thank you Dan for your reply.  
Sorry for my poor English.  
  
I didn't look your url page.  
I would like to know the number of the concurrent calls limit for the instance.  
I'll examine this page.  
  
Thank you again!  
Kenji

DanBloy · Answer

Have you looked at https://docs.aws.amazon.com/connect/latest/adminguide/monitoring-cloudwatch.html

Number of telephone lines that inbound calls simultaneously

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