Number of telephone lines that inbound calls simultaneously

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I want to know the telephone lines that inbound calls simultaneously.(outbound calls too)
Does anyone know?

Thank you.
kenji

asked 5 years ago352 views
3 Answers
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DanBloy
answered 5 years ago
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Thank you Dan for your reply.
Sorry for my poor English.

I didn't look your url page.
I would like to know the number of the concurrent calls limit for the instance.
I'll examine this page.

Thank you again!
Kenji

answered 5 years ago
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Hi Kenji,

No worries at all... Amazon Connect has "service limits", the concurrent calls by default is 100. This can be increased by raising a Service Limit Increase request

See here for detsils: https://docs.aws.amazon.com/general/latest/gr/aws_service_limits.html#limits_amazon_connect

Thanks
Dan

DanBloy
answered 5 years ago

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