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Given that your Snow Cone job has been in the "Job Created" stage for two weeks, it's advisable to contact AWS Support for a status update. High demand or logistical issues could be causing the delay, but AWS Support can provide specific information and an estimated timeline for your job's progression.
Potential Reasons for Delays:
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High Demand: AWS Snow Family devices can be in high demand, leading to longer preparation times.
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Shipping Delays: Logistics and shipping issues can cause delays.
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Supply Chain Issues: The availability of devices might be affected by supply chain constraints.
answered 2 years ago
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Contacting AWS Support:
Open a Support Case: Go to the AWS Support Center in the AWS Management Console. Select "Create case". Choose "Service limit increase" or "Technical support" based on your preference. Provide details about your Snow Cone job and request an update on the status.