Anyconnect in AWS at 1st login reconnects once or twice and is then stable

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Basically as per the title. When we first connect into the Cisco ASAv for Anyconnect, it connets fine, then usually with in a minute or 2 it disconnects and reconnects once or twice and then for the rest of your session it is OK. Not a problam for me as an engineer, but as soon as users go live I know there will be calls about it.

asked 10 months ago233 views
1 Answer
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Hello, As per the information provided above, you mentioned you are using Cisco Any Connect Client to connect to the AWS environment Client VPN endpoint deployed in a region & are facing issues with the client where it disconnects initially before connecting. Is the understanding correct ?

If yes, can you try the AWS related client & confirm the same, it will be helpful. -> https://aws.amazon.com/vpn/client-vpn-download/

If not, it would be important to know the exact scenario before providing any solutions & hence I recommend reaching out to AWS Premium Support team to explain the scenario in order to get the issue isolated from both client/server end.

profile pictureAWS
SUPPORT ENGINEER
answered 10 months ago

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