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Cannot RDP to Amazon instance

0

I can no longer RDP onto the server. I takes a while on the configuring remote session and then it quits.

Topics
ComputeManagement & Governance
Tags
High Performance ComputeAmazon EC2ComputeWindows ProvisioningAWS Account Management
Language
English
rePost-User-5850950
asked 2 years ago530 views
1 Answer
2

Hi.

There are many possible reasons, so you should follow the troubleshooting guide to check one by one.

Check out the troubleshooting below first.

"Remote Desktop can't connect to the remote computer"

https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/troubleshoot-connect-windows-instance.html#Troubleshooting-Remote-Desktop-Connection-issues-using-AWS-Systems-Manager

Then you can troubleshoot using SSM.

  • AWSSupport-Troubleshoot RDP
  • AWSSupport-ExecuteEC2Rescue

If SSM is not available, you can also prepare a rescue instance and run EC2Rescue manually.

https://aws.amazon.com/premiumsupport/knowledge-center/ec2rescue-windows-troubleshoot/?nc1=h_ls

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EXPERT
iwasa
answered 2 years ago
  • rePost-User-5850950
    2 years ago

    thanks for the response, i managed to log back on. Not sure what the issue was I rebooted the instance a couple of times. Having said that now the machine is running very slow. Not sure why as nothing should have changed since prior to the reboot before I could not access it any longer. Any thoughts?

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