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Hello Kiwen,
Please open the Request to Remove Email Sending Limitations form [1] (sign in with your AWS account root user credentials) and describe your request to remove rDNS record from the EIP in the field named 'Use Case Description'. After you submit the form the appropriate team will contact you once the request is processed.
Link:
[1] https://aws-portal.amazon.com/gp/aws/html-forms-controller/contactus/ec2-email-limit-rdns-request
Regards,
awstomas
answered 5 years ago
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