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Abusive and Vague responses from AWS Certification and Training support team

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Hello, I would like to know if there is a way to report an issue related to the abuse and vague negligence responses i am receiving from AWS certification and training customer support team, Let me know the ways to report these sort of issues because this is costing me $$$$ every single time I am giving AWS certifications and they are invalidating my results and another time they are taking over 3 weeks to respond, they give me vague and baseless responses, I really need someone higher-ups from AWS Customer Support / AWS Certification and Training team to look into this on-going abuse i have been receiving. This is outrageous.

Topics
Training and CertificationSecurity, Identity, & Compliance
Tags
Training and CertificationSecurity, Identity, & Compliance
Language
English

asked 2 years ago404 views

1 Answer
1
Accepted Answer

I would start by finding your local AWS team (LinkedIn is a good place to find them); reach out via them to connect with the AWS Certification and Training team. Be sure to have specific time/dates and details of your interactions.

EXPERT

answered 2 years ago

EXPERT

reviewed 2 years ago

EXPERT

reviewed 2 years ago

  • rePost-User-0942995
    2 years ago

    I tried this as mentioned and nothing worked out, i tried reaching out to few people on LinkedIn who were part of the AWS Training and Certification team and still there is no luck

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