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garbled text/character encoding issue with Amazon Jobs site

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Hi all,

Recently, I am facing this garbled text/character encoding issue while I am trying to reach this AWS career https://www.amazon.jobs/content/en/teams/amazon-web-services:

Enter image description here

it was working fine before, suddenly I can't reach the AWS career categories anymore. However, my Applications page (under http://amazon.jobs) is working fine, that's why I am confused.

I have completed the basic troubleshooting steps, such as: clearing cache/cookies and restarting the device I am getting the error. It's working fine to be honest on my smartphone but on my Win 11 device is not working.

I know that it's not an AWS service issue, but it's important topic for me.

Please advise

asked 9 months ago245 views

1 Answer
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This appears to be a character encoding issue where your browser is not correctly interpreting UTF-8 characters on the Amazon Jobs website. Character encoding problems can cause certain characters to appear garbled or unreadable, as shown in your screenshot.

Since the issue is only occurring on your Windows 11 device but not on your smartphone, it's likely related to your specific browser configuration on that device. Here are some additional troubleshooting steps you can try:

  1. Try using a different browser on your Windows 11 device to see if the issue persists
  2. Check your browser's encoding settings and ensure it's set to UTF-8
  3. Disable any browser extensions that might be interfering with page rendering
  4. Ensure your Windows 11 system's regional settings and language preferences are configured correctly
  5. Try using an incognito/private browsing window to rule out any profile-specific issues
  6. Check if your PC's clock is correctly synchronized, as this has resolved similar issues for some users

Character encoding issues like this can occur when systems expect UTF-8 encoding but receive or interpret content differently. While this isn't directly related to AWS services, it's affecting your ability to access AWS career information.
Sources
Troubleshoot SFTP connectivity and transfer issues - AWS Transfer Family
signin.aws.amazon.com | AWS re:Post
Problems with emails received from Amazon SES - Amazon Simple Email Service

answered 9 months ago

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