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So what am I supposed to do to send emails from my own domain and EC2 instance?

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I am writing out of sheer frustration regarding the current restrictions on my EC2 instance. I have my own domain and website fully set up, and I can receive emails without any issue. However, I cannot send a single email because port 25 is blocked.

Attempting to use SES is equally useless. The sandbox mode only allows sending emails to verified addresses. I submitted a request to move out of the sandbox, and it was rejected without a meaningful explanation. This leaves me completely incapable of sending normal, legitimate emails from my domain.

Let me be clear: I am not sending spam. These are personal emails, related to managing my domain and communicating with actual contacts. The current setup—blocked port 25 and SES sandbox—is effectively breaking the basic functionality of owning a domain and server. I am forced to jump through hoops and use workarounds that don’t even solve the problem, which is both unnecessary and extremely frustrating.

Owning a domain and hosting emails should allow me to send emails freely while following normal security practices. The combination of port 25 being blocked and SES sandbox restrictions makes this impossible. I am fully willing to comply with any anti-abuse verification or monitoring you require—just let me send emails from my own server.

Right now, it feels like buying a domain and server is completely pointless if I cannot use it for its most basic purpose. Please escalate this and provide a clear path to unlock port 25 on my instance so I can actually use my domain properly.

2 Answers
1

I understand your frustration with email sending limitations. Here are your options for sending emails from your EC2 instance:

For Port 25 Restrictions: Amazon EC2 restricts outbound traffic on SMTP port 25 by default on all instances as an anti-abuse measure. You can request that these restrictions be removed by submitting a request through the AWS Knowledge Center article "How do I remove the restriction on port 25 from my Amazon EC2 instance or AWS Lambda function?"

For Using Amazon SES: If you choose to use Amazon SES instead of running your own mail server, you have several options:

  1. Use Alternative Ports: Amazon SES supports ports 587, 465, and 2587 for SMTP connections, which are not restricted. You can configure your email application to use port 587 instead of port 25 to avoid the default restrictions.

  2. SES Sandbox Exit: If your request to exit the SES sandbox was rejected, you should review the rejection reason carefully. Common issues include insufficient information about your use case, unclear email sending practices, or concerns about compliance. You can resubmit with more detailed information about your legitimate use case, expected sending patterns, and how you'll handle bounces and complaints.

  3. SMTP Interface Access: To use the SES SMTP interface, you'll need to obtain your SMTP credentials, endpoint address, and port number. Ensure your instance role has the necessary ses:SendEmail and ses:SendRawEmail permissions, and verify your email address or domain identity with SES.

The combination of requesting port 25 unblocking or using SES with alternative ports should allow you to send legitimate emails from your domain. For the most straightforward solution, I'd recommend resubmitting your SES sandbox exit request with comprehensive details about your use case while configuring your mail client to use port 587.
Sources
Send email from inside a private Amazon VPC. | AWS re:Post
Sending emails programmatically through the Amazon SES SMTP interface - Amazon Simple Email Service

answered 2 months ago
  • No AI agent, Yeah, sure, I can switch SES to port 587… but it’s still sandboxed, so I can’t send a single damn email to anyone. Great, thanks Amazon I don’t want to touch SES ever again. I don’t want to jump through hoops for sandbox restrictions, verified addresses, or any of that nonsense. I want to use my own mail server on my own domain, the way email is supposed to work.

    Telling me to “just use port 587” with SES alternatives completely misses the point. I need port 25 unblocked, period. My instance should be able to send standard emails from my domain without being forced into Amazon’s anti-spam sandbox or SES limitations.

    This is not a theoretical use case or a spam operation. This is normal, legitimate email for my personal domain. Right now, the current restrictions make running my own mail server impossible, which is absurd considering I’ve paid for a full EC2 instance.

0

Hello , Here is the Guide on how to Request the port to be opened

Sources

https://repost.aws/knowledge-center/ec2-port-25-throttle

answered 2 months ago

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