All registered domains in Route 53 showing as "'Failed to Load', Failed to Fetch'"


As stated in title, all of my domains that have been migrated to Route 53 all show "Failed to Load, Failed to Fetch" and I cannot modify the Registrant contact information.


asked 10 months ago245 views
2 Answers


the Domain status code field in your screenshot has a value of clientTransferProhibited.

This status indicates that it is not possible to transfer the domain name registration, which will help prevent unauthorized transfers resulting from hijacking and/or fraud. If you do want to transfer your domain, you must first contact your registrar and request that they remove this status code.

profile pictureAWS
answered 10 months ago
  • Hi Ben,

    I'm not trying to transfer the domain, I've recently transferred them in. I'm just trying to update the registrant contacts but when I do this, I just get a blank screen with the error at the top of the screenshot. This is for all of my domains.


Looking at your domain on WHOIS, the transfer has not completed. This may be why you see this screen

It look likes its still with the Gandi SAS Registrar.

I would check to see if there are any steps left in the transfer. Certainly you can not transfer the domain when the domain is set to clientTransferProhibited. This may be the reason why its not transfered over.

I dont believe theres an issue with AWS at this time.

profile picture
answered 10 months ago
  • All domain requests inside AWS show status "Successful". What domain are you even looking at? I blacked it out on the screenshot.

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions