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How to avoid an authentication warning on emails sent on SES with a verified email address?

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Using my marketing solution, built on AWS SES, my customers can send emails. One customer has verified his email address to send emails. He cannot verify a domain (creating DNS entries is too complicated for him).

When he sends emails to recipients, Gmail shows the email with an authentication warning: "The sender hasn't authenticated this message, so Mail can't verify that it actually came from them. Avoid clicking links, downloading attachments or replying with personal information."

Indeed, I can see the email is sent from the client's verified address via amazonses.com. The email is sent by eu-west-3.amazonses.com and signed by amazonses.com.

How can I avoid this warning from appearing on my clients emails?

asked 2 years ago489 views
1 Answer
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You can read more about e-mail authentication here: https://docs.aws.amazon.com/ses/latest/dg/email-authentication-methods.html

But in short, if you cannot create a DNS record in your sender domain, you will not be able to authenticate the e-mail effectively.

AWS
EXPERT
answered 2 years ago
  • AWS proposes 2 ways to send emails: using a verified email address ; or using a verified domain (with DKIM, etc). So what you're saying is: using a verified email address is not recommended at all, as it will raise security warnings in some ISPs? I'm surprised this option is made available by AWS if it's not allowing proper delivery to recipients.

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