AWS SES receiving email - only few emails are received that are sent from verified domain only

0

Good day Community,

I have an SES email receiving rule that puts the incoming email to S3.

What Works:

  • It works well if the email is sent from the SES verified domain in my account by using the "Send Test email" in SES console.
  • The received emails are stored in S3 bucket.

What Does Not Work:

  • However, when I send an email using my personal gmail account, the email never got stored in S3.
  • The mail client (Gmail) with the verified domain is still able to receive the incoming email.

Setup

  • AWS SES account is still Sandbox (us-east-1) not production
  • MX priority is set to 1 which is same priority as Gmail
  • The subject and content of the email is the same - just plain text "Hello World".

Problem

How can I configure SES to receive emails coming from "external" emails like gmail?

josephd
asked a year ago340 views
1 Answer
1

You must move out of the sandbox to use a non-verified email address.
Please refer to this document to move outside the sandbox.
https://docs.aws.amazon.com/ses/latest/dg/request-production-access.html

profile picture
EXPERT
answered a year ago
  • Hi Riku, appreciate it. I was under the impression that production is only for sending emails since it's asking for the use case "Explain how you plan to use Amazon SES to send email.". Let me try it now.

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