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This is a common occurrence with applications that are not "aware" of network devices such as load balancers.
Somewhere in the application you will need to configure the "application URL" and rather that the hostname update to use the loadbalancer.
I believe this Oracle document should help you.
https://docs.oracle.com/cd/E18727-01/doc.121/e12893/T174296T174298.htm
Where it states server:port put in the ALB name and port.
answered a year ago
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