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I can't get certificate in Certificate Manager Service

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I can't get a certificate even though I create cname type record. Status "pending validation". Can anyone help?

4 Answers
1
Accepted Answer

Hi There

You have an issue with your Name Servers it seems. Notice there is no response to my dig command below. You need to make sure the Name Severs in the domain registration are the same as the Route53 hosted zone, there is probably a mismatch.

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  1. Get the name servers that Route 53 assigned to the hosted zone when you created it. See "Getting the Name Servers for a Public Hosted Zone" in the Route 53 Developer Guide: https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/GetInfoAboutHostedZone.html
  2. Update the domain registration to use the name servers that you got in step 1. See https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-name-servers-glue-records.html#domain-name-servers-glue-records-adding-changing
AWS
EXPERT
answered 3 years ago
EXPERT
reviewed a year ago
1

Need to dig in on how is the cname type record that you created Some potential issue like :

  • additional characters or is missing characters during record creation
  • DNS provider automatically adds the bare domain to the end of its DNS records

https://aws.amazon.com/premiumsupport/knowledge-center/acm-certificate-pending-validation/

AWS
answered 3 years ago
  • I clicked on the "create records in route 53" button that appeared when I entered the certificate I created. I don't think there is an error in the registry name Does aws have a service like solving the problem directly through my account? because that's not how it will be solved.

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If I send an AWS email. Can AWS authorities solve my problem through my account?

answered 3 years ago
0

Hi There

Is your domain name registered with AWS and if not, are the Name Servers pointing to Route53?

AWS
EXPERT
answered 3 years ago

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