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Unable to create Quicksuite Account
Hello,
Just got a free plan on AWS to explore QuickSight for personal use.
However, I am unable to create a QuickSuite account. I have tried multiple times using different names, regions, still it keeps coming back to the same page even after I hit "Create Account".
Can someone help resolve this issue?
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It appears you're having trouble creating an Amazon Quick Suite account. This could be happening for a few reasons:
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Regional availability: Amazon Quick Suite's newer AI-powered features (including Flows and Chat) are only available in specific AWS regions: US East (N. Virginia), US West (Oregon), Europe (Dublin), and Asia Pacific (Sydney). If you're trying to create an account in a different region, you might encounter issues.
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Permissions issues: There might be permission restrictions at the account, role, or user level limiting your access. When using Quick Suite, you need appropriate IAM permissions.
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Account verification: If your AWS account is not fully verified (which happens in stages during account creation), you might not be able to access certain services.
To troubleshoot this issue:
- Try creating your Quick Suite account in one of the supported regions mentioned above
- Check that your AWS account has completed all verification stages
- Ensure you have the necessary IAM permissions to create a Quick Suite account
- Clear your browser cache and cookies, then try again
If the issue persists, you may want to contact AWS Support for assistance with your specific account situation.
Sources
Quick Suite features not available on my account | AWS re:Post
Cant make account(error in stage2) | AWS re:Post
I have tried the other 2 points. ie. creating in the supported region and clearing cookies.
However, how can I check the following:
- Check that your AWS account has completed all verification stages
- Ensure you have the necessary IAM permissions to create a Quick Suite account
Hi there.
Our Support team is ready to help with your account verification and Amazon Quick Site account creation. You can create a case via our Support Center, here: http://go.aws/support-center.
— Roman Z.
I have already created a case - Case ID *************** However, unable to create a technical case on my free account. Please provide help on the attached case.
*Edit: Removed PII -Randi S.
Hi there,
Thanks for providing that additional info. I've reached out, internally, to our team handling your support case.
They do answer cases in the order received, so response times can vary. We appreciate your patience as they work to help with next steps. You can access your support case to check for further updates, and to ask questions, here: http://go.aws/support-center.
- Randi S.
It has been 4 days and my support ticket has still not be assigned to anyone. I would really appreciate some guidance.
Hello nsena, one question did you resolve the issue in the end as i am having the same issue? If so, how did you or aws resolve it?
answered 9 months ago
I have the same problem with my free account, and yes, I've waited for 24 hours after registration and it still reproduces
answered 7 months ago
just for information, I can avoid that to enable IAM Identity Center on my account (it required to convert trial to paid account) and then I can create quicksuite account choose corresponding options in creation wizard
answered 6 months ago
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Hi Is this solved? I'm having the same problem