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amzlbiaquicksight account does not allow me to use Amazon Quick Suite platform

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Hello! For some reason I cannot use the Quick Suite platform under the account name amzlbiaquisight but I can do it using the amazonbi account. I am trying to build a space based on an amzlbiaquicksight dashboard. Could you please support? The message I get is that my role is insufficient.

1 Answer
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Accepted Answer

It appears you're encountering an access issue with Amazon Quick Suite. This could be happening for several reasons:

  1. Regional availability: Amazon Quick Suite's newer AI-powered features (including Flows and Chat) are only available in specific AWS regions: US East (N. Virginia), US West (Oregon), Europe (Dublin), and Asia Pacific (Sydney). If your amzlbiaquicksight account is configured in a different region, you might not have access to the full Quick Suite platform.

  2. Permissions issues: The error message about your role being insufficient suggests you may not have the necessary IAM permissions in the amzlbiaquicksight account. Quick Suite requires specific IAM roles and permissions to function properly.

  3. Account restrictions: If your amzlbiaquicksight account is managed under AWS Managed Services (AMS), there are specific restrictions that apply. In AMS accounts, AWS resource settings on Quick Suite aren't directly accessible due to IAM policy dependencies, and certain features like inviting IAM identities from within Quick Suite are not supported.

To resolve this issue, you could:

  • Verify that your amzlbiaquicksight account is in one of the supported regions
  • Check if you have the appropriate IAM permissions
  • If this is an AMS-managed account, you may need to submit a request through the proper channels to get the necessary access

Since you mentioned that you can access Quick Suite using the amazonbi account, you might want to compare the permissions and settings between the two accounts to identify the differences.
Sources
Quick Suite features not available on my account | AWS re:Post
Use AMS SSP to provision Amazon Quick Suite in your AMS account - AMS Advanced User Guide
Unable to create Quicksuite Account | AWS re:Post

answered 2 months ago
AWS
MODERATOR
reviewed 2 months ago
AWS
EXPERT
reviewed 2 months ago

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