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Account blocked from creating free-tier EC2 instances

0

My account appears to be blocked from creating free-tier EC2 instances. I've tried this with several different settings and from the free, US-East zones; the same account block message persists. I emailed aws-verification@amazon.com but have yet to receive any feedback. In reviewing my account from admin and root, there are no indications my account is blocked. Any insight and advice to resolve is greatly appreciated.

Topics
ComputeManagement & Governance
Tags
Amazon EC2AWS Account Management
Language
English
rePost-User-6240782
asked 3 years ago476 views
1 Answer
0

When you sign up for a new AWS account, the process of validating your credit card information and activating your account can take up to 24 hours.

As a new customer, you can launch Elastic Compute Cloud (EC2) instances in 3 AWS regions. We suggest you to use the regions US East (N. Virginia), US East (Ohio), US West (Oregon), but if you prefer other regions please contact us at aws-verification@amazon.com and let us know which 3 regions are more convenient for you. You can find the list of regions and which services are available in each of the regions at http://aws.amazon.com/about-aws/globalinfrastructure/regional-product-services/. Please make sure you are not running EC2 instances in the region you are transitioning from.

If you have a use case that requires you to run EC2 instances in more than 3 regions, please contact us at aws-verification@amazon.com describing your use case and we will increase the number of available regions.

This limitation is temporary and only affects EC2 – other AWS services are available in all regions.

AWS
SUPPORT ENGINEER
rePost-User-3995747
answered 2 years ago
  • davidff
    5 months ago

    Hello, I have the same problem. I sent an email to the address you provided but I received an auto response alerting me that the address was not monitored so I won't receive a response. How can I address this problem? Thanks

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