I need live help retrieving my glacier data

You can temporarily add Business Support to your AWS account for the month to get a live contact chat going with AWS Support. That's about the only way to get assistance in a live fashion.

You may want to just read the docs though to retrieve your data or checkout this re:Post guide: https://repost.aws/knowledge-center/restore-s3-object-glacier-storage-class

Hi,

This article explains you how to create a retrieval job for Glacier objects: https://medium.com/@neelesh2k/how-to-restore-data-from-aws-glacier-to-s3-e12e85b6769d

Best,

Didier