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SES Paused account

0

Hello, good morning.

I noticed that my account was paused to send emails, unfortunately it seems I was hacked.

I have changed my password, also generated a new SES Access Key and installed it on my website. So the problem was fixed and my account will not send any erroneous emails again.

How can I restore my account? These are very important days to get new customers I can't be without sending emails.

I have no developer plan so I can't open tickets

Thanks for your time

Topics
Management & GovernanceFront-End Web & MobileBusiness Applications.NET on AWS
Tags
AWS Management ConsoleAmazon Simple Email ServiceAWS Account ManagementSession Management.NET on AWS
Language
English
rePost-User-9650091
asked a year ago293 views
1 Answer
0

You can contact support for any account-related issues even if you do not have a Developer Plan support.
Please follow the steps in the following document to request a new review from the Amazon SES team.
This operation can also be performed with the Basic Plan support plan.
https://repost.aws/knowledge-center/ses-resolve-account-review-pause

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EXPERT
Riku_Kobayashi
answered a year ago

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