Accessing an old AWS root account

Question

I have a need to start using AWS at work so logged in with my work email address to an AWS account i setup years ago. It's so long ago i can't remember what i set it up for or what i did with it.

The account i have is a root account and i can logon successfully but when i log in to the console everything says access denied.

* In the organization console i can't see any organization details but just see the message: "You don't have permissions to access this resource."
* The Billing and Cost Management console shows access denied for everything. 
* The IAM dashboard shows "You don't have permission to iam:GetAccountSummary. To request access, copy the following text and send it to your AWS administrator. "
* The support dashboard shows "You don't have the necessary IAM permissions"

Is there anything i can do to use this account ?

AWS Support- Nicola · Answer

Hi Andrew,

I've found a doc on [troubleshooting access denied issues for your account root user](https://repost.aws/knowledge-center/iam-access-denied-root-user).

If you're still having trouble, I advise reaching out to our support team by creating a [support case. ](http://go.aws/support-center) If you're unable to do so within your account, you can reach out [here](https://support.aws.amazon.com/#/contacts/one-support?formId=contactUs), no login required.

\-Nicola R.

Accessing an old AWS root account

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