Cannot view or restore backups from AWS Backup

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I had setup AWS Backup some time ago for RDS and, as far as I could tell, it was correct. I was able to restore from it in my tests (from both vaults - one for production with WORM setup, and one non-production vault for resources that are used for development). The backups were also running correctly - I would see them being made each day for the Snapshots and Continuous also looked correct.

Just recently - mid last week - I have not been able to see or access backups. When I view the Backup Vaults as the root user of the account, I no longer see any backups from a certain date forward (Creation Time doesn't go past May 12th). When I look at the specific protected resources, I can see creation times sooner than that, but the backups are all prefixed with rds: rather than awsbackup:. Given that AWS Backup is managing the backups (or should be) this doesn't make sense to me.

Additionally, when I actually go to attempt a restore from the console with ANY of these, I receive an error that says: "Failed to retrieve snapshot."

Again, I am using this as a root user and it did work previously. Very concerned about this. I would appreciate any help or guidance.

1 Answer
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Have you checked CloudWatch/Trail for failed backup events? The logs may show what changed in the systems as well.

AWS Backup Monitoring: https://docs.aws.amazon.com/aws-backup/latest/devguide/monitoring.html

Amazon RDS Events: https://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/working-with-events.html

AWS
Dan_H
answered 2 years ago

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