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Account & Billing - what is the time frame AWS available for chat&calls in business plan?

0

For example, in On-Ramp and Enterprise support plan the concierge team is available 24X7. what is the time availability for account&billing question in business plan?

Topics
Cloud Financial Management
Tags
AWS BillingSupport Case
Language
English
Ravid Glam
asked a year ago287 views
1 Answer
0

The documentation here seems unlimited.
https://aws.amazon.com/premiumsupport/plans/?nc1=h_ls

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EXPERT
Riku_Kobayashi
answered a year ago
  • Ravid Glam
    a year ago

    i checked that, i dont see a time frame for account & billing support

  • Riku_Kobayashi EXPERT
    a year ago

    You can make inquiries 24 hours a day as follows. This can be confirmed by opening a support case for both technical inquiries and Account and billing.

    24/7 phone, web, and chat access to Cloud Support Engineers Unlimited cases and unlimited contacts (IAM supported)

    Prioritized responses on AWS re:Post

    Access to AWS Support App in Slack

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