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Good morning, These notifications should be processed through the Personal Health Dashboard and should be delivered to the Operations contact that's associated with the account affected. https://docs.aws.amazon.com/accounts/latest/reference/manage-acct-update-contact.html https://docs.aws.amazon.com/accounts/latest/reference/manage-acct-update-contact-primary.html#manage-acct-update-contact-primary-orgs
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