SES configuration set cannot disable account level suppression list

Question

We need to ensure that authentication code emails are delivered via SES, even to recipients who are on the account-level suppression list.

To achieve this, we configured a configuration set as described in the "Do not use any suppression" section of the AWS documentation [Using the Amazon SES account-level suppression list](https://docs.aws.amazon.com/ses/latest/dg/sending-email-suppression-list.html) as shown below.

![Enter image description here](/media/postImages/original/IMJUfqLg2wSHaz70t71uld9w)

Despite using this configuration set, emails sent to addresses on the account suppression list are still being bounced. Below is the related SES tracking information:

```
{
   "eventType":"Bounce",
   "bounce":{
      "bounceType":"Permanent",
      "bounceSubType":"OnAccountSuppressionList",
      "bouncedRecipients":[
         {
            "emailAddress":"...",
            "action":"failed",
            "status":"5.1.1",
            "diagnosticCode":"Amazon SES did not send the message to this address because it is on the suppression list for your account. For more information about removing addresses from the suppression list, see the Amazon SES Developer Guide at https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html"
         }
      ],
      "timestamp":"2025-04-21T21:28:19.268Z",
   },
   "mail":{
      "tags":{
         "ses:operation":[
            "SendTemplatedEmail"
         ],
         "ses:configuration-set":[
            "bypass-suppression"
         ],
      }
   }
}
```

Question:
Why is the configuration set not bypassing the account-level suppression list as expected?

Kidd Ip · Answer

Please focus on SES configuration set settings and IAM permissions such as verify the ses:configuration-set tag in the event data, ensure that your IAM role has the necessary permissions to override suppression settings, you may require to explicitly grant SES permissions to bypass suppression.

https://docs.aws.amazon.com/ses/latest/dg/sending-email-suppression-list-config-level.html

SES configuration set cannot disable account level suppression list

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