WAF causes a timeout when a request has Transfer-Encoding: chunked in the headers

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As it says in the title, WAF is causing a timeout for a connection that has Transfer-Encoding: chunked in the headers of the request. It appears to happen when it is a GET request with nothing in the body. It is never hitting any of the rules. This feels like a bug to me, since there is no way to control this with any of the Rules if it isn't getting that far.

How can I report this bug, or get a solution? As it is, we will have to stop using a WAF in front of our load balancers if there are random invisible timeouts caused like this.

And yes, we know that that header is meaningless when the body is empty. Just concerned about the invisible failure.

EdT
asked a year ago745 views
2 Answers
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I'm running into the same issue. Has this been answered?

Thank you

answered 6 months ago
  • No. In our case, the "Transfer-Encoding: chunked" was not even appropriate for the request causing the problem, so we just removed it to solve the issue.

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Hi,

Thank you for contacting AWS Re:post .

I understand you have some clarifications regarding WAF causing timeouts for a connection that has Transfer-Encoding: chunked in the headers of the request.

Looking at the issue, This would require further analysis and troubleshooting. I would suggest you to open a case with the WAF premium support team and provide details such as:

--> Network Architecture --> Network Traffic Flow --> Any supported Logs (Access logs) --> Error output

Thanks and have a nice day!

AWS
SUPPORT ENGINEER
Ansh_C
answered a year ago

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