- Newest
- Most votes
- Most comments
Hello victor, =>You can also follow these steps to investigate: Review Billing Dashboard: Check for specific charges.
Identify Active Resources: Look for running EC2 instances, S3 buckets, RDS databases, etc.
Stop or Terminate Resources: Remove any unused resources.
Check Subscriptions: Review any active AWS Marketplace subscriptions.
Set Up Alerts: Create billing alerts and budgets to monitor spending.
If the issue persists, open a support ticket with AWS Support.
to address the issue of being billed for an unused account:
Steps to Resolve Billing Issues Review Account Activity
Log in to your account. Check recent transactions for any unrecognized charges. Check for Subscriptions or Recurring Payments
Look for any active subscriptions or services that might be billing you automatically. Contact Customer Service
Reach out to the company's customer service or billing department. Provide your account number and ask for an explanation of the charges. Dispute Unauthorized Charges
If you find unauthorized charges, dispute them with your bank or credit card company. Cancel the Account or Subscription
If you no longer need the account or service, cancel it and get confirmation of the cancellation. Monitor Your Account
Relevant content
- asked 8 months ago
- asked 2 years ago
- AWS OFFICIALUpdated 2 years ago
- AWS OFFICIALUpdated 2 months ago
- AWS OFFICIALUpdated 2 months ago