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Is there any way to access Quicksight after email domain change?

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We have recently switched our work email domain. We access AWS through google SAML and due to the switch we can no longer access Quicksight giving the error:

The AWS principal tag corresponding to "PrincipalTag:Email" in your SAML assertion or OIDC token is either an invalid email or not present. Please reach out to your QuickSight account's admin to ensure that the email address for this AWS principal tag is correct.

Our Quicksight admin was also on the old domain so can no longer access Quicksight to make the changes.

Is there anyway to circumnavigate these issues so that we can change the users to the new email domain?

asked 2 years ago1.2K views
1 Answer
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You have to follow the original procedure to get everyone back on track.

Invite users with the new email domain to access QuickSight and assign roles to each invited person.

If groups are set up, add the new user to the appropriate group.

if you have access to AWS CLI, use the list-users command to view all the users in your QuickSight account,

EXPERT
answered 2 years ago
EXPERT
reviewed 2 years ago

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