AWS Certification Voucher status on exam cancellation and reschedule.

Question

Hello, AWS Team

I got a 100% Discount voucher from ETC.
By using the Voucher I got from ETC, I  Scheduled My AWS CP Exam from the Test Centre.
But yesterday I got an email from Pearson VUE and that said that It is not possible to conduct an exam at that exam center and they asked me to reschedule the exam to another center.

But in my city only that one center is available near my home so, I want to cancel my exam and schedule it again by using the same ETC voucher. Is it possible for me to do that?

Can I cancel the exam and Schedule the exam again by using the same Voucher if my Voucher expiration data is there?
 
would I be able to reuse the same voucher? (I canceled the exam and did not take the exam yet) when I plan to register for the exam at a different time.

If yes? Can you Please Say How I can Do that?

Thanks & Regards

Steve_M · Answer

See the **Rescheduling** section of https://aws.amazon.com/certification/policies/before-testing/

> If you paid for your exam using a voucher, verify the voucher expiration date prior to modifying your existing registration. Exam voucher expiration dates cannot be extended.

And also the section **Is there an option to reschedule my exam if I cannot make my scheduled appointment** of https://aws.amazon.com/certification/faqs/

> You can cancel or reschedule your exam up to 24 hours before your scheduled appointment without additional fees.

You may also wish to engage Pearson Vue support https://home.pearsonvue.com/aws/contact

AWS Certification Voucher status on exam cancellation and reschedule.

Relevant content