WorkMail configuration Missing MX Record

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Hi there,

I am trying to get the WorkMail configuration verification stage complete however I keep getting No MX record was found.

My domain is hosted with AWS under LightSail and I tried using "@" for name, my domain for name etc but nothing works. I need to enter a value for name but it appears the issue here is the record is saving as domain.com.domain.com.

domain: crafted-aura.com

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Any help is appreciated! Thanks.

2 Answers
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Accepted Answer

I transfered DNS to Route 53 and then hit the automate button to populate the DNS and it is working now.

Will
answered 7 months ago
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Hello.

You should be able to register your APEX domain by entering "@" in "Value".
mx

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EXPERT
answered 7 months ago
  • Hey there, as stated in my question. I did @ which then saves as domain.com.domain.com and the record still does not get verified unfortunately

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