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Do you have ICMP access to the remote server? 809 refers to network error and best way to ensure you have bidirectional connectivity is using pings. Have you configured elastic IP (EIP) on your EC2 instance. For VPNs, it's best to assign EIP. If you do not have ping access to your remote server, try to ping an IP on the internet (ex: 8.8.8.8). That will ensure you have set up your routing appropriately to be accessible from the Internet.
answered 2 years ago
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I do have ICMP access to the remote server, I am able to ping it from my side. I did not have a EIP - I have now created one and attached it to the instance, but it made no difference.