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Get customer input of a UK Currency amount

0

I am using AWS Connect to capture an amount in UK currency (Pounds and pence). I want to capture and interpret what the customer says. I think I need a Lex Bot with a slot enabled, but how do I get Lex to interpret and store "[pounds] pounds and [pence] pence" as a [pounds].[pence]?

Topics
Application IntegrationBusiness ApplicationsMachine Learning & AI
Tags
Amazon ConnectAmazon Lex
Language
English
Al Beckett
asked 4 months ago132 views
1 Answer
0

Hi,

Using Lex Grammars should allow you to achieve your goal: see https://aws.amazon.com/blogs/machine-learning/interpret-caller-input-using-grammar-slot-types-in-amazon-lex/

Best,

Didier

profile pictureAWS
EXPERT
Didier_Durand
answered 4 months ago
profile pictureAWS
EXPERT
AWS-samfred
reviewed 4 months ago

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