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Amazon SES account Lambda error

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My SES service was temporarily paused 2 days ago due to complaint cases. After explaining to AWS Support team, they said the service is resumed but I am still unable to send emails from SES using Lambda.

Error message says: [ERROR] AccountSendingPausedException: An error occurred (AccountSendingPausedException) when calling the SendEmail operation: Sending is paused for this account.

Can someone please advise urgently?

Thank you very much Ryan

1 Answer
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Can I run the following command to check the status of the SES?

aws ses get-account-sending-enabled --region ses_region

If the result is false, try executing the following command to activate it.

aws ses update-account-sending-enabled --enabled --region ses_region
EXPERT
answered 3 years ago
  • Hi Riku, will ask my IT team to try this. Thank you very much!

    If anyone else has other recommendations, please share as well!

    Regards Ryan

  • @Riku, I followed your steps and see this but the SES server is still not sending emails. ubuntu@ip-123-45-67-890:/var/www/html$ aws ses get-account-sending-enabled --region us-east-1 { "Enabled": true }

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